ORDERING
Q. When do I receive my item?
A. All orders placed before 4pm of every working day are sent out immediately to reach our customers next working day. Orders placed after 4pm and weekends will be processed on the next working day. For orders outside the United Kingdom we usually use UPS and it may take up to 3-4 working days.
Q. What is the difference between ordering a screen from Laptop LCD Screens and ordering directly from the manufacturer?
A. There is no difference in quality at all. Our screens are same as the ones laptop manufacturers use when producing new laptops.
RETURNING ITEM
Q. Can I return the screen if I find out it is of no use to me?
A. Absolutely. Contact us by email of telephone and send it back within 7 working days of receiving the screen.
Q. Do I get charged any restocking fee for sending the screen back?
A. We do not charge restocking fee or any other fees for returns as long the item(s) are returned to us in original condition as it was sent out and without any damages. Our job is to keep our buyers very happy and satisfied with their purchases.
FITTING AND REPLACEMENT
Q. Can I fit the screen myself?
A. Yes you can if you are very technical with things. All purchases over our website come with standard fitting instructions. Please also note that you should never try to fit the screen if you are not sure you can. For information about fitting please check our fitting instructions.
Q. Can I get a fitting service?
A. Yes you can. After going through our fitting instruction and you feel it may prove difficult please give us a call and we can arrange to fit the screen for you.
PAYMENT OPTION
Q.What are the payment options?
A. We accept PayPal, Google Checkout and major Credit/Debit card payment. You can also decide to pay over the telephone. Just give us a call on 0844 811 1374 and +44(0) 844 811 1374 if you are calling from oversea. We also accept cheque payment.
SHIPPING
Q. Which courier service do you use for the delivery?
A. We usually use Royal Mail and UPS for our item shipping. If you want the item sent to you specially by any courier service provider please contact with the information.
Q. What will happen if I miss my delivery?
A. Royal Mail or UPS (or other postal service we may have used) will leave you a card with the telephone number of the local depot, so that you can contact them to arrange a convenient time for redelivery or collection.
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